Buderim Florist Delivery Policy

Delivery

• Generally, your order must be placed before 2pm for same day delivery service.
• AM deliveries within 10km for same day delivery must be placed by 9am. (Weekend Deliveries please note Saturday delivery schedule)
• For delivery regions over 10km, orders must be placed the day before they need to be delivered.
Contact Details
Buderim Florist require a local contact telephone number for the recipient.

We also require a valid phone number and email address on your order to assist in contacting you immediately should one of our Sales Team have any questions or concerns regarding your order.
Saturday Deliveries
We will try our very best to deliver according to your time request on Saturday, however, we cannot guarantee any specific timed deliveries on this day. All deliveries will be securely delivered up to 3:00pm. For same day delivery, all orders must be placed before 10am on Saturday(for deliveries within 15km).

Orders placed on Saturday and Sunday  
ALL orders placed after 12pm on Saturday and at any time of day on Sunday will be processed on the following Monday morning. Any specific information about your delivery will be forwarded to you at that time. When ordering online, please clearly indicate any specific delivery requests in the ‘Special Requirements’ field on the order page. Buderim Florist apologises for any inconvenience.

Public Holiday Deliveries
Buderim Florist are closed on Public Holidays.

Time Deliveries

Deliveries specifying a time, other than AM or PM will incur an extra charge:
• Under 10km – add $5.00 to standard price
• Over 10km – add $10.00 to standard price
• Over 25km – Price on application

Delivery Policy

Buderim Florist undertake to deliver your order to the address you have given us. We may not be able to obtain a signature from the recipient. We cannot accept responsibility if you have given us a wrong or incomplete delivery address or if our courier cannot gain access to the address given or if the intended recipient is not at the given address when our courier calls. To minimize delivery problems we may need to contact the recipient. If you DO NOT want us to contact the recipient you must advise us.
If we cannot deliver and unless you have advised us otherwise, our couriers will try to leave the flowers in a safe spot or if this is not possible they will try to return the flowers to the florist who made up the order, from where they can be collected. We may have to charge another delivery fee if you require a second delivery. When flowers are being delivered to a business, school, hospital or military base, we are required to follow the institution's delivery policy; in which case deliveries will be made to the designated receiving area such as a reception desk or delivery dock.

Special Delivery Requirements

If you would like to make an enquiry regarding delivery charges or areas covered within our Buderim delivery network, please contact one of our friendly customer service representatives via email at enquiry@buderimflorist.com.auor phone us on (07) 5445 3854.
Please Note: In the unlikely event that an order is not received, please contact us as soon as possible so that we can arrange another delivery. Any non delivery must be advised within 7 days.

Further Information

Please do not hesitate to contact one of our friendly team members to answer any further queries or concerns you may have.
Phone: (07) 5445 3854